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Refund and the Cancellation policy

How do I return an item purchased on Teja Organics?

Conveniently place your return request online if you've received an item in a 'Damaged', 'Defective' or 'Not as Described' state. You may also Mail us

When are refunds provided?

- We work to provide the most hassle-free online shopping experience. You are covered and your money safe. Refunds are issued when.
- The seller cannot provide a replacement.
- In-line with Buyer Protection, when a dispute has been ruled in your favor.
- Seller allows refunds on selected categories under certain conditions. Please check with the individual Seller's Returns Policy.

I have changed my mind and would like to retain the product. What do i do?

Please call us to cancel your return request and we will do the needful. In case the replacement is already dispatched, you can reject the replacement item when it is delivered to you.

When are returns not possible?

- Return request is made outside the specified time frame.
- The product is damaged because of use or Product is not in the same condition as you received it any consumable item which has been used or installed.
- Products with tampered or missing serial numbers.
- Anything missing from the package you've received including price tags, labels, original packing, freebies, and accessories.

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