Refund, Return & Replacement Policy

If you are not completely satisfied with your purchase, please review the policy below.

Return Eligibility

Returns are accepted only when:

• Incorrect product received
• Product received in damaged condition
• Manufacturing defect
• Quality issue verified by our Quality Control Team

Products must be:

• Unused
• In original packaging
• Returned with invoice

Non-Returnable Products

Returns are not accepted for:

• Used products
• Products damaged after delivery
• Products purchased from third-party marketplaces
• Sale or clearance items

Replacement Policy

Replacement requests must be made within 24 hours of delivery initially through Email (info@tejaorganics.com).

Replacement may be approved if:

• Product damaged during transit
• Wrong product delivered
• Product is returned within 3 days
• Manufacturing defect confirmed by our quality team

Replacement is processed only after receiving the original product.

Refund Policy

Refunds may be approved in the following situations:

• Order cancelled by Teja Organics
• Verified quality issues
• Product unavailable after payment
• Incorrect product delivered

Refunds are processed through:

• Original payment method
• Bank transfer
• Store credit or gift voucher (where applicable)

Processing time: 2–3 business days after approval.

COD Orders

No provision for deliveries on COD.

Late Refunds

If you have not received your refund within the stipulated time:

1. Check your bank account.
2. Contact your payment provider.
3. Contact your bank.